509 Collective Faculty Hub

Faculty Hub

Everything you need to teach well and feel supported here — set up first, use it daily, and know exactly who to ask when something comes up.

“Challenge with care. Correct with belief. Lead with clarity.”
Start Here

Faculty Announcements

What’s changed recently and what needs your attention this week.

📕 The 26/27 Faculty Handbook Is Live

The handbook has been fully rebuilt for this season. It is reorganized around when you need something rather than by category, and a lot of what previously lived only in meeting notes is now written down — the sub process, the spotting rule, the body-talk rule, communication channels, observation weeks, safeguarding, and how competition work is paid.

Two things worth knowing now: faculty are employees, not independent contractors — and all dancer and family communication happens through Jackrabbit or Band only.

It is a living document. It will be updated during the season as decisions land. Always open the link rather than working from a printout, and check Appendix F for what changed and when.

Fall Schedule Updated

The fall schedule has been updated, and some changes have occurred from the previous version. Please carefully review the updated schedule, including assigned classes, teaching times, and any adjustments that impact your responsibilities.

If you notice any concerns, conflicts, questions, or need clarification, please communicate with Billie as soon as possible.

📝 Lesson Plans Live in the Staff App

Not Jackrabbit. Plans are written and submitted in the 509 Staff App under Lesson Plans — that is the only place a plan counts as submitted.

Due the last Friday of every month, four at a time, one per week of the coming unit. Jackrabbit stays what it always was: schedule, rosters, attendance, subs and your time card.

Fall Orientation — What Happens Next

Fall orientation ran Monday, August 24th, 10:00 AM – 1:00 PM. Thank you for the work you put into it — particularly the coaching lab, which is the hardest thing we ask of a room in the first hour of a season.

Three things carry forward from that day:

  • Your commitment page came back to Lori. We pick those up at the November review meeting.
  • Your week one lesson plan is a draft — build it out in the full template before Aug 31.
  • The quick reference you were handed is the two-page version. This Hub and the handbook are the full ones.

Couldn’t be there? Email Billie — we’ll get you the deck and walk you through the parts that matter most.

📱 New: The 509 Staff App

staff-509collective.lovable.app — your studio work, all in one place. Four sections: Golden Tickets (your referral link, leads and bonuses), Lesson Plans, Competitions, and the Staff Guide. Sign in with your personal faculty code.

Golden Tickets lives here now. Every faculty member has their own invite link, and when a family you invite enrolls and makes their first payment, you earn a $25 bonus.

Set it up on your phone before your first class. The first weeks of a session are when families are most open to trying a class — you want your link and QR code in hand then, not in October.

Cameras Coming to the Studios

We’re installing cameras in the studios this season. They are there first and foremost to protect faculty — so that when a question comes up about what happened in a room, you aren’t relying on memory to defend yourself.

Lori will also pull clips to review and give you feedback. Every faculty member will be reviewed at least twice this season, privately.

Please read how footage is handled — and bring any concerns to Lori or Billie.

Observation Weeks — Save the Dates

Once a session we open the studios and families come in to watch class. Full Season classes get one each session too.

Mon Oct 5 – Sat Oct 10, 2026
Mon Jan 25 – Sat Jan 30, 2027
Mon Apr 12 – Sat Apr 17, 2027

Plan these classes ahead: real teaching, then 15 minutes of something to showcase and 5 minutes with families at the end. This is separate from coaching reviews, and it is not an evaluation of you.

Monthly Faculty Meetings

We meet as a faculty on the 4th Sunday of every month:

10:00 – 11:30 AM
At Lori’s house

This is our standing time to talk through what’s working, what isn’t, and what you need — bring questions, ideas, and anything you want the team to weigh in on.

Can’t make it in person? We’ll set up a Zoom so you can join from wherever you are. Just let us know ahead of time.

Complete Your DEEA Training

All faculty should complete the required DEEA training before fall classes begin. It takes care of our shared commitment to belonging, psychological safety, professional boundaries, and supporting different learners.

Use coupon code: 509DEEA

Important: Please do not wait until classes begin to communicate schedule concerns. Early communication allows us to support faculty and create the best experience possible for dancers and families.

📕 The Faculty Handbook

This Hub is the quick version — what you need in the lobby, mid-week, with a family standing in front of you. The handbook is the full version, and it’s the authoritative one. When the two disagree, the handbook wins, and we’ll fix the Hub.

509 Collective Faculty Handbook — 2026–2027

Read it once before your first class, then keep the link where you can find it. It’s organized by when you need it, not by category.

It’s a living document. It gets updated during the season as decisions land and policies are finalized — that’s by design. Changes are announced at the monthly faculty meeting or by email and recorded in Appendix F, the revision log. Always work from the link, not a printout or a download.

What’s Inside

  • Part One — Start Here. Who we are, the Whole Dancer Method, your first two weeks, who to contact for what.
  • Part Two — Every Class. The class flow and timings, coaching standards, the behavior ladder, safety, Jackrabbit, lesson plans and curriculum.
  • Part Three — Every Month. Season dates and closures, faculty meetings, observation and coaching reviews, trials, the Golden Ticket.
  • Part Four — People. Communication channels, boundaries, escalation, safeguarding and mandated reporting.
  • Part Five — Your Job. Employment, pay and tiers, competition faculty, subs and absences, privates and studio space.
  • Appendices. Incident report procedure, lesson plan template, the observation checklist you’re reviewed against, where everything lives, what’s still being decided, and the revision log.

New This Season

  • Faculty are employees. All independent-contractor language is gone; individual employment agreements are being issued.
  • Approved channels only. Jackrabbit or Band for all dancer and family communication. Email when appropriate. No personal texting, no social media messaging — ever.
  • The body-talk rule is studio-wide. Never comment on a dancer’s body, including praise. Comment on the work instead.
  • Spotting. Only the instructor of record or a Director-cleared spotter. No cleared spotter on the floor, the skill doesn’t run.
  • Mandated reporting and the referral chain are written down, with the numbers to call.
  • Competition work is hourly. The old monthly stipend is gone — all competition program work is paid at the Competition Rate, against budgeted hours on your assignment sheet.
  • Staff list and approved sub list moved out of the handbook and into Jackrabbit, so they stay current.
Appendix E lists what’s still being decided — with an owner for each one. We’d rather tell you what isn’t settled than let you find out by getting it wrong.

Found Something Wrong?

Out of date, unclear, or contradicting something you were told — tell us. That’s how a living document stays useful, and it’s a favour to everyone who reads it after you.

Start Here — Before Your First Class

If you do nothing else on this page, do these nine things. Work top to bottom — each one takes a few minutes, and together they mean you walk into your first class with access, information, and backup already in place.

Your Season Setup Checklist

  1. Read the 26/27 Faculty Handbook Start here, before anything else. It answers most of what you’d otherwise have to ask, and it’s the authoritative version of every policy on this page. Handbook →
  2. Log into Jackrabbit Do this before your first teaching day, not on it. Confirm your login works and your assigned classes look right. Jackrabbit details →
  3. Put the 509 Staff App on your phone staff-509collective.lovable.app — Golden Tickets, lesson plans, competitions and the staff guide in one place. Add it to your home screen and sign in with your faculty code, so it’s ready when a family asks you about classes in the lobby. Setup steps →
  4. Review your schedule and flag conflicts Check every assigned class, time, and studio. Anything that doesn’t work — tell Billie now, while it’s still easy to fix.
  5. Complete your DEEA training Coupon code 509DEEA. Submit your confirmation through the studio process. Training details →
  6. Sign and return your paperwork Your position description and the agreements packet, e-signed and uploaded — plus I-9, W-4, direct deposit and your background check. None of it takes long; all of it has to be done before you teach. Paperwork →
  7. Save your five contacts Elise, Erin, Billie, Libby and Lori — know which one to message before you need to. Who to ask →
  8. Add the season dates to your calendar Faculty meetings are the 4th Sunday of every month, 10:00–11:30 AM at Lori’s house — set it as a repeating event. Add the three observation weeks when families come in to watch class: Oct 5–10, Jan 25–30, and Apr 12–17. Meeting details →
  9. Plan your first two weeks Pull your curriculum and the lesson plan template. First impressions set the tone for the season. Lesson planning →
New to 509 this season? You are not expected to figure this out alone. Email billie@509collective.com and Billie will walk you through any of the above, including a Jackrabbit or Staff App walkthrough on the phone if that’s easier than reading.

Your First Day

The checklist above is the paperwork. This is the day itself.

  1. Arrive at least 10 minutes early Earlier on your first day. Ten minutes is the floor for a normal night; on day one you want time to find the room, meet whoever is at the desk, and get your music working before dancers arrive.
  2. Check in at the front desk Say hello, say which class you have. They’ll point you to your studio and can help with anything you can’t find. This is also where you ask for a roster if Jackrabbit isn’t cooperating.
  3. Learn the three rooms 509 has exactly three studios: Big Studio Downstairs, Small Studio Downstairs, and the Upstairs Studio. Your Jackrabbit schedule names which one you’re in.
  4. Find the first aid kit and the emergency contacts Kit is at the front desk. Emergency contacts are at the desk and in each studio. Do this before you need it, not during.
  5. Clock in Jackrabbit staff portal, every shift. You are paid hourly, so this is how you get paid correctly. Pay →
  6. Take attendance in the first five minutes It’s the official record and it’s a safety process. If a dancer you expected isn’t there, tell the front desk right away — don’t wait for the end of class.
  7. If you’re the last class in the room, close it down Sweep, stereo off, lights off, and lock the upstairs studio door. Closing the building is paid time, so clock out after, not before.
Anything you can’t find, ask at the desk. Nobody expects you to know where the mats live or which cable works with which stereo. Asking on day one is normal; guessing in front of a room of dancers is worse.

House Language — A Decoder

We use a lot of shorthand. Here it is in one place, so nothing on this page is a puzzle.

  • Whole Dancer Method — our four pillars (what we build) trained through four lenses (how we build them). Teaching →
  • Stop & Correct — the four-step way we interrupt and fix something mid-class: Freeze, name the standard, why + demo, run it again with one change.
  • The body-talk rule — never comment on a dancer’s body, including praise.
  • Band — the app we use for studio communication with dancers and families, alongside Jackrabbit. Not personal text, not social media.
  • Golden Ticket — a week of unlimited trial classes you can give a family through your own referral link.
  • Unit — a four-week block of teaching. The weeks are named Baseline → Strength → Power + coordination → Performance prep.
  • Full Season vs. session — Full Season runs Aug 31 to Jun 11. Sessions are shorter blocks: Fall, Winter, Spring. Calendar →
  • Observation week — families come in to watch class. Once a session.
  • Coaching review — Lori watching your teaching, privately, to coach you. Twice a season.
  • Review meeting — the sit-down about retention, drops and standards. November and April. Three different things; they get confused constantly. The difference →
  • Company / Team / Novice — the three competition pathways. Teams: Synergy, Fusion and Pulse (Company); Coalition and Alliance (Team); Echo and Nova (Novice).
  • The Staff App — staff-509collective.lovable.app. Lesson plans, sub requests, Golden Tickets, competitions, staff guide.
  • Time off vs. sub request — two different things in two different systems. Time off goes in the Jackrabbit staff portal and takes you off the schedule; the sub request goes in the Staff App and names your cover. Subs →

Paperwork — Sign Before You Teach

Faculty at 509 are employees, not independent contractors — that changed in the 2025–2026 season. It shapes the paperwork, and all of it has to be complete before your first class. None of it takes long. It exists so that what we agreed on is written down and neither of us has to rely on memory a year from now.

What Everyone Signs

Two documents each — your position description and the Faculty Agreements & Acknowledgment Packet. Company and competition faculty sign three.

  • JD — Studio Faculty · every teaching faculty member
  • JD — Company and Competition Faculty · company faculty, in addition to Studio Faculty
  • JD — Assistant Instructor (Mentorship Tier) · high school assistants; a parent co-signs if you’re under 18
  • JD — Substitute Faculty · everyone on the approved sub list
  • Faculty Agreements & Acknowledgment Packet · everyone

What’s in the Agreements Packet

Four parts, and none of it should be a surprise if you’ve read the handbook.

  • Acknowledgments — handbook receipt · at-will employment · child safety, boundaries and reporting · harassment and discrimination · health, safety and incident reporting · communication and social media · pay practices and timekeeping
  • Agreements — confidentiality · non-solicitation · choreography, curriculum and IP · conflict of interest and outside teaching
  • Consents — background check authorization · photo, video and studio camera consent
  • Onboarding checklist and signature page
The non-solicit is not a non-compete. It runs 12 months, covers only people you had a direct relationship with here, and restricts solicitation only. You can teach elsewhere. Read it — and ask if any part of it isn’t clear before you sign.

How to Sign and File

Jackrabbit has no staff e-signature, so we sign outside it and file inside it.

  1. E-sign the fillable PDF The form fields are already placed. Google Workspace eSignature, Dropbox Sign or DocuSign all work.
  2. Upload the completed PDF to Jackrabbit Your Staff record → Resources tab. Name it Lastname_Firstname_Agreements_2627.pdf.
  3. Do the rest with Libby I-9, W-4 and direct deposit are handled directly with Libby, and are stored separately from the Resources tab.
  4. Clear your background check Required before you teach a single class, every season, for everyone. Libby sends the instructions. Results stay confidential.

Why the Change

Last season’s handbook said two different things — that faculty were shifting to employees, and that violations could end an independent contractor agreement. Both couldn’t be true, and a departing teacher pointed that out in writing.

So: W-2, non-exempt, hourly. You clock in and out in Jackrabbit, taxes are withheld, and you accrue Washington paid sick leave. Contractor agreements from prior seasons are void.

If anything about your classification, hours or rate looks wrong, say so — to Billie or Libby. It is far easier to fix in September than in April.

Set Up Your Apps

Two apps run your season: the 509 Staff App for everything on your side of the studio, and Jackrabbit for the dancers already here. Both live on your phone. Set them up once, at home, with a few quiet minutes — not in the lobby with a parent waiting.

📱 The 509 Staff App — Your Setup

staff-509collective.lovable.app — your studio work, all in one place. Four sections: Golden Tickets, Lesson Plans, Competitions, and the Staff Guide. It is also where you submit a sub request — after you have entered your time off in Jackrabbit. Subs →

1. Add it to your home screen

Open the app link on your phone, then:

  • iPhone → tap ShareAdd to Home Screen
  • Android → tap the menuInstall app

It behaves like a normal app after that — no hunting for a link while a family stands in front of you.

2. Sign in with your own code

  • Enter your personal faculty code. Leadership uses the studio passcode instead.
  • Your code and PIN come from Billie. If you don’t have them, ask — don’t guess.
  • Signing in as yourself means you see only your own dancers and your own bonuses.

3. Find your Golden Ticket link and QR code

Under Golden Tickets. Your link is /i/your-code — save it in your phone’s notes, add it to your Instagram bio, and screenshot the QR code so you can show it instantly. Anyone who claims a ticket through it is credited to you automatically.

Do this before your first class. The first weeks of a session are when interested families actually move — and if you’re competition faculty, the Monday check-in lives here too.

Jackrabbit — Your Staff Portal Setup

1. Log in before your first teaching day

Use the staff portal link below and confirm your access works. If it doesn’t, email Elise at accounts@509collective.com — don’t wait until you’re standing at the front desk on day one.

2. Put it on your home screen too

  • iPhone → open the portal in Safari → ShareAdd to Home Screen
  • Android → open in Chrome → menuAdd to Home screen

3. Check these three things

  • Your assigned classes, times, and studios are correct
  • You can open a class roster and take attendance
  • You can see studio announcements
Trouble signing in to either app? Staff App faculty code or PIN → Billie. Jackrabbit access → Elise. Neither is a bother — it’s a two-minute fix on our end and a lost family on yours.

🎫 The Golden Ticket Program

A Golden Ticket is a week of unlimited trial classes we give to families you invite. About half of our families already found us through a friend, a referral, or a returning family — this program simply pays attention to how this studio has always grown, and pays you for your part in it.

For Faculty — Five Steps

  1. Sign in to the Staff App staff-509collective.lovable.appGolden Tickets. Sign in with your personal faculty code and PIN. You see only your own dancers and bonuses. Setup steps →
  2. Share your link or QR code Your personal link is /i/your-code. Anyone who claims a ticket through it is credited to you automatically — nothing to log, nothing to remember, no telling anyone.
  3. Met someone in person? Log the invite Log it on your dashboard. If that family has already been invited by someone else, the app flags the duplicate for you.
  4. Follow your leads Each lead moves through four stages. If a family says they never got the email, tap Resend trial email and tell them to check junk mail — that’s where it usually is.
  5. Get paid When your dancer enrolls and makes their first payment, your $25 bonus appears in your totals.
  • Invited
  • Pass claimed
  • Trialed
  • Enrolled
The one habit that makes this work: share your link, then check your dashboard once a week. A lead stalled at “pass claimed” is a family who meant to come and didn’t — one text from you is usually all it takes.

At the Front Desk

  1. A dancer arrives with a Golden Ticket → open /redeem, enter their code, submit. That checks them in and starts their week of unlimited trial classes.
  2. Don’t record the faculty code. It’s already attached to the lead. Nothing for you to track.
  3. Expired or unknown code? The screen will tell you. Look the family up on the dashboard, or ask leadership to extend the trial.
  4. Ready to sign up? Use View schedule and sign up to open the live Jackrabbit schedule and select the trial option.
  5. Walk-in with no ticket but a faculty referral? Log the invite and pick that faculty member, so they still get credit.
Never turn a family away at the desk. They walked in — that’s the hard part. Sort the code out afterward.
After a trial class, hand off to the desk. Walk them over, say how the class went, and pass on anything useful — whether the level fit, what you noticed, what you’d suggest next. Erin follows up with the family in the 3–7 days after a trial, and what you tell the desk is what she has to work with. Don’t guess at placement in the lobby; we move misplaced dancers in the first few weeks at no charge.

Leadership Handles

  • Reviewing unmatched Jackrabbit enrollments under Needs review
  • Confirming first payments
  • Marking bonuses paid
  • Extending trials
  • Managing the faculty roster

If something looks wrong in your totals or a lead seems stuck in the wrong stage, send it to Billie rather than trying to fix it yourself.

Every Day

Jackrabbit — Schedules & Attendance

Jackrabbit holds schedules, rosters, attendance, student records, subs, your availability, your time off and your time card. It is not where lesson plans or sub requests go — those are in the Staff App.

Every Class, Every Time

  • Review your schedule and assigned classes.
  • Check announcements before teaching.
  • Take attendance accurately at the beginning of every class.
  • Review any notes or updates connected to your classes.
  • Clock in and out for every shift.
  • Enter your time off before you submit a sub request in the Staff App.
  • Communicate questions or issues through the appropriate studio contact.

Attendance Is a Safety Procedure

Accurate attendance is not an administrative task. It’s how the studio knows who is in the building and who may need follow-up.

  • Take attendance promptly.
  • If an expected dancer is missing, notify the front desk immediately.
  • Do not wait until the end of class to report missing dancers.
  • Document concerns that may require follow-up.
Reminder: Families use Jackrabbit to update information, mark absences, view schedules, and manage accounts. Send families back to the front desk or admin for account-related questions — you don’t have to solve those.

Teaching Expectations

How we teach here — the shared standard behind every class on the schedule.

How We Run Class — The Five Segments

The studio-wide default. Every lesson plan is built on these, and every observation is scored against them.

  1. Arrival + roll call + readiness scan · 2–5 min Attendance in Jackrabbit in the first five minutes — it’s the official record, and noticing a missing dancer is a safety process, not paperwork. Then the readiness scan and the injury ask.
  2. Warm-up, aerobic first · 8–15 min Pulse up, joints mobilized, dynamic before deep. Target the day’s focus — jump day warms calves and feet, turn day primes core and spotting. Everyone runs it, including dancers coming from a previous class.
  3. Technique block + progressions · 10–25 min Technique happens on choreography-heavy days too. Don’t throw combos — build step by step. Across the floor in groups of two, maximum, with individual correction before the next group goes. One correction at a time.
  4. Phrase work / choreography · 10–25 min Counts and clarity. Check spacing, timing, facings. State what a “clean run” means before each run. If something’s off, pause, fix, rerun.
  5. Cool down + closure · 2–5 min Every class gets a real ending, not “time’s up.” Acknowledge effort, then: 1 win. 1 focus for next week. 1 take-home drill.
Minutes by class length. 30 min → 3/6/10/8/3 · 45 min → 5/10/14/12/4 · 55 min → 5/10/20/15/5 · 60 min → 5/10/22/18/5 · 75 min → 5/14/28/23/5 · 90 min → 5/16/35/29/5. Ballet, tumbling/acro and early childhood have their own shapes — those are in the handbook and they’re deliberate.

Whole Dancer Approach

Four pillars are what we build. Four lenses are how we build them. Every lesson plan names one.

  • Technical Excellence (Body) — strength, alignment, flexibility, endurance, safe progressions.
  • Artistry & Versatility (Artistry) — musicality, storytelling, identity, stage presence.
  • Mental Strength (Mind) — focus, confidence, goal-setting, reset and re-engage.
  • Professional Readiness (Recovery) — rest, warm-up and cool-down, hydration, modification, managing your own instrument.
Two things people get wrong. Recovery is not the opposite of work — it’s how a dancer cares for the instrument, which is why it sits under Professional Readiness. And resiliency is not a fifth pillar: it’s reset + re-engage, and it cuts across all four.
The throughline, every class, every level: “What is coming up for me?” → Notice, Name, Locate, Need, Choose. The boundary that makes it safe: use-of-self, not spill-of-self. Awareness should increase a dancer’s choice, not their performance of emotion.

Stop & Correct

Stop for unsafe alignment, a wrong leg or arm, a repeated accuracy error, or confusion causing chaos. Four steps:

  1. “Freeze.” Neutral tone. Not annoyed.
  2. Name the standard.
  3. Give the why, and demonstrate it.
  4. Send them again with one specific change.
Say the belief line out loud: “I’m correcting you because I believe you can improve.”

If a dancer keeps resisting, don’t escalate in front of the room. Start the next group and have a quiet word: “What about this is difficult for you? I’m not going to give up on you, so let’s figure out what we need to do.” There may be a real reason — an unreported injury, most often.

The Body-Talk Rule

Never comment on a dancer’s body. That includes praise.

This binds every teacher in every class — not just conditioning, and not just substitutes. Praise about a body is still a comment about a body, and it teaches the room that bodies are being watched and ranked.

Comment on the work instead — the line, the effort, the correction taken.

House language for the flexibility limit: “Lower your leg — I’d rather see a lower leg with good technique than poor technique forcing it up.”

Corrections That Build Dancers

Corrections should communicate belief and help dancers understand their next step.

  • Be kind.
  • Be specific.
  • Be actionable.
  • Explain the “why” when appropriate.
  • End with encouragement and belief.
Challenge with care. Correct with belief. Lead with clarity.

Teacher Self-Awareness

Notice what comes up internally while you teach. Awareness creates the pause between reaction and intentional response.

  • What am I feeling?
  • What story am I telling myself?
  • Am I responding to this dancer, or reacting to an old pattern?
  • What response best supports growth?

Power Dynamics & Boundaries

Teachers hold influence in the studio. Our attention, tone, corrections, and relationships shape a dancer’s experience.

  • Maintain professional boundaries.
  • Avoid favoritism or exclusion.
  • Do not discuss studio decisions with families or dancers.
  • Do not negotiate exceptions independently.
  • Ask leadership when unsure.

Studio Expectations

What we hold dancers to — applied the same way in every studio, by every teacher.

Approved Channels — This One Is a Rule

All communication with dancers and families happens through Jackrabbit or Band. Email is appropriate at times. There is absolutely no personal texting and no social media messaging with dancers or families — ever.

No texts from your personal phone. No Instagram DMs, Snapchat, TikTok messages, Messenger, or group chats you set up yourself.

This isn’t about trust. It’s three things at once: a family deserves a record of what was said, you deserve the same protection, and a private channel between an adult and a minor is the exact condition safeguarding policy exists to prevent. A conversation only two people can see is one nobody can back you up on.

If someone messages you personally, the answer is short, warm, and always the same:
“Hey — I keep all studio conversations in Band so nothing gets lost. Send it there and I’ll get right back to you.”

Then move it. If a family keeps going around the channels after you’ve redirected them, tell Billie or Libby.

After hours: you are encouraged to set boundaries. A message at 11pm does not require a reply at 11pm.

Attendance & Readiness

  • Dancers should arrive prepared and on time.
  • Attendance must be completed promptly.
  • Missing dancers should be reported immediately.
  • Students should have appropriate attire, shoes, and supplies.
  • Late arrivals should enter respectfully and follow instructor direction.

Phones & Devices

  • No phones in studios during class.
  • Devices should be stored away unless specifically approved.
  • Students should be fully present during instruction.
  • Faculty should redirect device use calmly and consistently.

Safety & Wellness

  • Take injuries and pain seriously.
  • Do not encourage dancers to push through unsafe pain.
  • Use modifications when appropriate.
  • Document concerns requiring follow-up.
  • Escalate safety concerns quickly.

Studio Culture

  • Respect peers, faculty, families, and shared spaces.
  • No gossip, exclusion, teasing, or disrespectful behavior.
  • Maintain a positive and professional environment.
  • Model the culture we want dancers to create.

Safety & Safeguarding

The hard rules. Most of these exist because of something that happened somewhere, and none of them are negotiable in the moment. If you only memorize one part of this Hub, make it this one.

Hard Rules — No Exceptions

  • Aerobic before static stretching. Always. Cold muscles stretched hard is how dancers get hurt. Everyone runs the warm-up, including dancers arriving from a previous class.
  • Only the instructor of record, or a Director-cleared spotter on the Spotter Clearance Roster, may spot a skill. Not a parent, not an older dancer, not a teammate, not a staff member who is “good at it.” If no cleared spotter is on the floor, the skill does not run. A clearance names specific skills — being cleared for back walkovers does not clear someone for a back tuck.
  • Students do not spot students, and students do not catch students.
  • No aggressive passive stretching. No sitting on backs. No partner over-splits. By anyone.
  • Never comment on a dancer’s body — including praise. Comment on the work instead: the line, the effort, the correction taken.
  • No simulated cut on a dancer under 10. Ever. Holds under any re-split, any combined session, any substitute.
  • Two adults for any early-childhood bathroom trip. No child is taken to the bathroom by one adult.
  • No rides without explicit parent consent and studio awareness.
The Spotter Clearance Roster is currently empty. Until it has names in it, only the instructor of record spots. That is the rule as it stands today, not a technicality.

Every Class, Before You Start

  • Readiness scan — outfit, hair, jewelry, gum, correct shoes; nails for any partner work or lifts.
  • Injury ask“Any bodies we need to be smart about today?”
  • Floor check — dry, swept, no water bottles, no bags, no rosin patches. If the floor is wet or dusty, floor work doesn’t happen that night. Substitute standing variations. That is your call to make.
Your own appearance is a safety item too. Nails no longer than your fingertips. Minimal, secure jewelry — and all of it off for classes involving lifts. No gum while teaching.

Injury and Modified Participation

Three categories, and we use all three:

  • Too hurt to be at the studio.
  • Hurt, but here to watch, learn and take notes.
  • Sore, and working through it.

Modify and participate beats sitting out. An injured ankle can still work arms, abs, stretch and warm up. Our culture has been too binary about this, and stopping everything at the first twinge leads to more injury long-term, not less.

Red flags that need medical attention: sharp pain, swelling, numbness, tingling, altered movement. Send dancers to a sports-involved practitioner who will say what they can and cannot do — not a blanket “no dancing” note.

If a dancer is repeatedly sitting out, check in with the dancer first, then follow up with the parent.

File an incident report for any in-class injury. Over-documenting is preferred to under-documenting. Incident reports →

Safeguarding — When a Dancer Tells You Something

Refer the same day, to the Studio Director, in writing, if you see or hear:

  • Any disclosure of self-harm, suicidal thinking, abuse, or disordered eating.
  • Distress that doesn’t settle with a break, water and a change of task — more than once.
  • A marked change over weeks: withdrawal, flatness, new fragility, a dancer who’s stopped eating before class.
  • A dancer asking you for therapy, or treating class as their therapy.
  • Anything you’re carrying home.

In the moment. Step out with them. Warm and brief.

Don’t investigate. Don’t ask for details. Don’t promise confidentiality. Don’t counsel.

“I’m really glad you told me. I’m going to loop in Lori, because that’s how we make sure you get the right support — I’m not leaving you to hold this alone.”

Hand it over the same day. Document what was said, not what you concluded.

Mandated Reporting

509’s policy: every faculty member reports suspected child abuse or neglect as though they are a mandated reporter, whether or not the law names their role. Some of you are legally mandated in another capacity. We hold the whole faculty to the same standard regardless, because the alternative is a child’s safety turning on a job title.

What triggers a report: reasonable cause to believe a child has suffered abuse or neglect. That is a low bar on purpose. You do not need proof. You do not need to be sure. You are not the investigator.

The deadline: Washington law requires a report at the first opportunity and in no case longer than 48 hours. In practice: same day.

How to report:

  • Tell Lori immediately — (801) 560-3243 — and the Owners. Telling us does not discharge the duty, and we will never ask you to wait.
  • Call it in. Region 1 (Spokane) DCYF intake: 1-800-557-9671. Statewide 24/7, evenings, weekends and holidays: 1-866-END-HARM (1-866-363-4276). Immediate danger: 911.
  • Write down what you observed — date, time, exactly what the child said or what you saw, in their words. Not your interpretation. Copy to Lori.

What you do not do. You do not interview the child. You do not contact the alleged abuser. You do not tell other faculty. You do not tell the family a report was made. You do not decide whether it’s “enough.”

Nobody at 509 will ever be disciplined for making a good-faith report. If leadership disagrees with your judgment, you still report. That is the entire point of the policy.

Emergencies

  • Call 911 for anything that is not minor. Then Lori, (801) 560-3243. Then document.
  • Emergency contacts are at the front desk and in each studio. Know where the first aid kit is before your first class.
  • Instructors do not provide medical advice or treatments — no medication, no manipulating joints, no transporting dancers.
  • Parents or guardians are notified immediately of any injury at the studio or a studio event.
  • Report any hazard — damaged equipment, a slippery floor, anything that could injure someone — to leadership straight away.
Last class in a studio? Sweep, turn off the stereo, turn off the lights, and lock the upstairs studio door before you leave.

Lesson Planning

Plans are written and submitted in the 509 Staff App, under Lesson Plans. Not in Jackrabbit — Jackrabbit is schedules, rosters, attendance and your time card.

Where Plans Live — Read This First

Lesson plans go in the Staff App. Open staff-509collective.lovable.app, sign in with your faculty code, and use the Lesson Plans section. That is the only place a plan counts as submitted.

Due the last Friday of every month. Four plans — one per week of the coming unit.

Three systems, three jobs, and it’s worth learning the split once rather than guessing each time:

  • Staff App — lesson plans, sub requests, Golden Tickets, competitions, staff guide.
  • Jackrabbit — schedule, rosters, attendance, availability, time off and your time card.
  • Google Drive — your curriculum, genre skill ladders and the blank plan template.

Faculty Lesson Plan Template

Use the template to prepare intentional classes while leaving room for your teaching style and your dancers’ needs. Your class curriculum and skill ladder live in the faculty Drive folder alongside the template.

The seven fields, in order:

  1. Objective — one sentence. What can they do at the end that they couldn’t at the start?
  2. Pillar focus — circle one pillar and one lens.
  3. Skills — the 1–3 named skills from your class skill map, laid out across the five segments, including a planned Stop & Correct.
  4. Music notes — tracks, tempo, counts, any edits.
  5. Take-home drill — one specific, safe, repeatable thing.
  6. Differentiation — who needs a smaller progression, who needs the harder variation.
  7. Reflection prompt — the “What’s coming up for me?” moment and where it lands.
Submitted in the Staff App, due the last Friday of every month. That’s four plans, built from the current unit on your class page. Open level plans must show all three differentiation settings; station classes name the station tiers in the Progression field; cheer plans log the pressure-dial level used that week.
If plans aren’t submitted: it is handled as a performance conversation under the handbook’s corrective-action process — a reminder first, then in writing if it keeps happening. We do not deduct pay for missed lesson plans, and we never had the authority to. The 25% deduction in older editions is gone permanently.

Planning a month: open your class page, find the current unit in the season arc, and build four plans. The unit weeks are house language — Baseline → Strength → Power + coordination → Performance prep.

Substitutions

Life happens — illness, travel, family. What we can’t have is a class cancelled at the door because coverage fell through quietly. These are the requirements, and they exist so a sub day still feels like a 509 class to the dancers in the room.

Two systems, in this order — time off first, then the request.

1. Jackrabbit staff portal → enter your time off. This is what takes you off the schedule and keeps your hours and pay correct.
2. Staff App → submit your sub request with the class, the date and your sub’s name.

Doing it the other way round leaves you on the schedule with a sub also assigned, which is how a class ends up with two teachers or none. No email needed — the request in the app is the request.

Sick This Morning, or Running Late?

The requirements below are for absences you can see coming. This is the other kind.

  • Running late — call the studio, 509.340.9880, so the front desk can meet your class at the door. Then drive normally.
  • Sick or an emergencycall, don’t email. Lori at (801) 560-3243, or Billie. As early as you can, even if it’s 6am. The two-week notice rule does not apply and nobody is penalized for being ill.
  • Then try your approved sub list. If you can’t reach anyone, say so — finding coverage at short notice is a studio problem, and we have options you don’t.
  • When you can, still enter the time off in the Jackrabbit staff portal and submit the sub request in the Staff App, so the record matches what actually happened. Same day is fine; nobody expects you to do it at 6am.
You accrue Washington paid sick leave as an employee, and you are never required to find a sub in order to use it. Ask Elise how to apply it. Do not teach sick because you couldn’t find cover.

Substitution Requirements

  1. Give at least two weeks’ notice for any planned absence Travel, weddings, conflicts, auditions — anything you can see coming needs two weeks. Illness and emergencies are exempt: call as soon as you know, and don’t worry about the window. Nobody is penalized for being sick.
  2. Find your sub from the approved list Finding coverage is your first move. Approved subs have completed studio onboarding and required training, so they can walk into a room and teach to our standard.
  3. Never use someone who isn’t on the approved list No exceptions — not a friend, not a former student, not a parent who used to dance. If you want someone added, ask leadership before you offer them a class. Approval is not a formality; it covers training, background screening, and studio policy.
  4. Get a firm yes before you consider it covered “Probably” and “I think I can” are not coverage. Confirm in writing — a text is fine — so there’s no ambiguity on the day.
  5. Enter your time off in the Jackrabbit staff portal — do this first Before you touch the Staff App. Log the dates as time off in the staff portal. That is what takes you off the schedule and keeps your hours and pay right — the Staff App does not do it for you.
  6. Then submit your sub request in the Staff App In staff-509collective.lovable.app, with the class, the date and your sub’s name. That is the request — no separate email. Faculty still can’t enter a substitution directly in Jackrabbit, so please don’t spend twenty minutes trying; the desk enters it from your request, and every sub gets logged.
  7. Hand off the class properly Send your sub what they need to teach the actual class, not a placeholder. See the handoff list below.
  8. If you can’t find anyone, tell Billie — don’t go quiet This is the one that matters most. We lost a night of classes last season because a teacher couldn’t find a sub and nobody knew until it was too late. Never cancel a class yourself. Uncovered coverage is a studio problem to solve, and we have options you don’t.
Pay: teaching pay follows the classes you actually teach, and the substitute is paid for the class they cover at their own tier rate from the handbook fee schedule — not at yours. Washington paid sick leave is separate and you accrue it as an employee, so a class missed through illness may be covered that way. Ask Elise.

What to Hand Off

Send this to your sub as far ahead as you can, and copy Billie:

  • Class name, level, day, time, and studio
  • Where you are in the curriculum — current unit and skill focus
  • Your lesson plan for that day, or what you’d like covered
  • Choreography notes if they’re mid-piece, including counts and spacing
  • Injuries, modifications, and any dancer working around something
  • Dancers who need extra support, and what works with them
  • Anything unusual — a group dynamic, a recent conversation, a dancer having a hard month
A sub day shouldn’t be a lost week. Dancers notice when a class stalls. A good handoff means they keep moving and you’re not re-teaching when you get back.

If You Are Subbing

  • Confirm clearly, in writing, and treat it as a commitment.
  • Review the class level, curriculum unit, and handoff notes before you arrive.
  • Arrive early enough to read the room, not just to start on time.
  • Check Jackrabbit and take attendance in the first five minutes.
  • Teach the plan you were given. If you need to adapt it, note what you changed.
  • Follow the 509 class flow and every studio expectation — including the body-talk rule, which holds for substitutes exactly as it does for regular faculty.
  • Clock your hours so you’re paid correctly.
  • Send notes to the regular teacher and Billie after class — what you covered, what you noticed, anything that needs follow-up.
Something happen in a class you subbed? File an incident report the same as you would in your own class. Incident reports →
Support

The Season at a Glance

The dates you’ll be asked about in the lobby, and the ones your unit planning depends on. The season runs Monday, August 31, 2026 through Friday, June 11, 2027.

Sessions

  • Fall · Aug 31 – Nov 21, 2026 (~12 weeks)
  • Winter · Nov 30, 2026 – Mar 13, 2027
  • Spring · Mar 15 – Jun 12, 2027
  • Full Season · Aug 31, 2026 – Jun 11, 2027 (~38 weeks)
Jackrabbit’s September 1 is a billing date, not a start date. Both are right; they answer different questions. Every unit, arc and week count is anchored to Aug 31. Don’t “correct” it back.

Closures

  • Labor Day · Mon Sept 7, 2026
  • Non-Student Day · Fri Oct 9, 2026
  • Fall Break · Mon–Fri Oct 19–23, 2026
  • Halloween, early close 6:30pm · Sat Oct 31, 2026
  • Veterans Day · Wed Nov 11, 2026
  • Thanksgiving Break · Wed–Sun Nov 25–29, 2026
  • Winter Break · Mon Dec 21, 2026 – Sun Jan 3, 2027
  • Martin Luther King Jr. Day · Mon Jan 18, 2027
  • Presidents’ Day & Mid-Winter Break · Mon–Fri Feb 15–19, 2027
  • Non-Student Day · Fri Mar 19, 2027
  • Spring Break · Mon–Sun Apr 12–18, 2027
  • Memorial Day · Mon May 31, 2027
On Halloween, classes that end by 6:30pm run normally.

The Unit Rhythm

Every unit is four weeks, and the week names are house language you can use with dancers:

Week 1 Baseline → Week 2 Strength → Week 3 Power + coordination → Week 4 Performance prep

Fall session is three units. Full Season is nine:

  • Units 1–2 (Sep–Oct) — foundation reset and benchmark
  • Units 3–4 (Nov–Dec) — build, first performance checkpoint
  • Units 5–6 (Jan–Feb) — strength and complexity; costume and recital logistics land here
  • Units 7–8 (Mar–Apr) — power, cleaning, endurance
  • Unit 9 (May–Jun) — performance prep into the Spring Showcase

The Spring Showcase

Required for Full Season classes, with four named exceptions: TJL, tumbling, open level and Adult Tap. Of the sessions, only Spring performs.

Every faculty member supports the showcase, and showcase time is paid as administrative hours — log them like any other worked time.

When a family asks to opt out, this is the reasoning to give: “A group routine is built around the dancers in it. When someone steps out late, the formations, partnering and spacing have to be rebuilt for everyone else.” Then send them to the front desk — don’t negotiate it yourself.

The showcase date isn’t set yet. It has to land between Oro (May 21–23) and June 11, alongside auditions. Say “early June, date to come” rather than guessing.

Money Dates Families Will Ask You About

  • Tuition posts on the 25th, drafts on the 1st. Billed over 9.5 months, September–June. June is a half charge because classes end June 11.
  • Registration · $55 per dancer, once a year.
  • Recital fee · $140, posted Nov 15.
  • Costumes · $50–$200 per routine, posted Feb 15. A dancer in two performing classes needs two.
  • One Full Season class works out to roughly $1,050–$1,200 for the year, all in.
Never try to explain a balance. It includes fees posted ahead for the season and it confuses everyone, including us. Send them to accounts@509collective.com.

Monthly Faculty Meetings

Our standing time together as a faculty. It’s the same weekend every month, so you can put it on your calendar for the whole season now.

When & Where

4th Sunday of every month
10:00 – 11:30 AM
At Lori’s house

Coming in person is the best version of this — the useful conversations tend to happen before and after, not just during. But if you can’t be there:

A Zoom link is available for every meeting. Let Billie know ahead of time and we’ll make sure one is set up and sent to you. Joining remotely is a normal thing to do here, not a fallback you need to apologize for.
The meeting is paid. Log 1.5 administrative hours for it, whether you attend in person or on Zoom. The old $20 meeting stipend is gone — meeting time is worked time, and it is paid like any other worked time.

What We Cover

  • What’s coming up on the studio calendar
  • How classes and dancers are going — wins and sticking points
  • Anything that needs a shared decision so we all answer families the same way
  • Golden Ticket leads and how the referral program is tracking
  • Training, curriculum, and teaching questions
  • What you need from us to teach well
Bring one thing. A question, a frustration, something that worked in class this month. These meetings are far more useful when they aren’t just leadership talking.

Cameras & Coaching Reviews

We’re adding cameras to the studios this season, and we want to be straightforward with you about why they’re going in and how they’ll be used. The short version: they exist to protect you, and to give Lori a real window into your teaching so her feedback is based on what actually happened in the room rather than on secondhand accounts.

Why We’re Adding Cameras

Protection first.

When a question comes up about what happened in a class — an injury, a conflict, a concern raised by a family — footage means you are not left defending your word against someone else’s memory. In a profession where adults work closely with minors, that protection matters, and it protects you more often than it protects anyone else.

Coaching second.

Lori will pull clips to review and give you feedback. Not to catch you out — to see your actual teaching: how you sequence a class, how you correct, how the room responds to you. That’s hard to coach from a hallway glance.

What this is not: cameras are not a performance-monitoring feed, and no one is watching live to see whether you started on time. Feedback comes from clips Lori has reviewed and from her own visits to your classes, and it comes to you directly — never in front of dancers or families.

How Footage Is Handled

  • Access is limited to studio leadership. Footage is not shared with families, dancers, or other faculty.
  • Clips are pulled for two reasons only — teaching feedback, and reviewing a specific incident or concern.
  • Nothing is posted or used publicly. Not for marketing, not on social media.
  • You can ask to see a clip that involves you or your class.
  • You can request footage yourself if something happens in your room and you want it reviewed. That’s exactly what it’s there for.
Questions or concerns about the cameras? Bring them to Lori or Billie, or raise them at a monthly meeting. We would rather talk it through than have anyone teaching under a cloud.

Your Coaching Reviews This Season

Every faculty member will be reviewed at least twice during the season. A review pairs a clip Lori has watched with a conversation — what’s working, one thing to build on, and what support you need to get there. It’s the same standard for everyone, new and returning.

  • Reviews are private — between you and Lori, never in front of dancers or families.
  • They’re scheduled with you, not sprung on you.
  • Lori may also drop into a class in person. Same purpose, same privacy.
  • If there’s a class you find hard — a tough age group, a dynamic you’re wrestling with — ask her to watch that one. That’s the best use of a review.
Coaching reviews are not observation weeks. Reviews are internal — leadership watching your teaching to support you. Observation weeks are when families come in to watch class. Two different things, for two different audiences.

Faculty Review Meetings — November & April

Separate from the clip reviews, and a real sit-down conversation rather than a note after class. Twice a season — November and April. Those two points are deliberate: November lands ahead of the winter re-enrollment push and April ahead of the spring churn, so what we talk about can still change the outcome instead of explaining it afterwards.

We look at four things together:

  • Class retention — how many dancers who started your class are still in it, across the season and against your other classes.
  • Drop rates, including what the exit surveys said — when a family leaves we ask why, and we’ll bring you what came back about your class.
  • The classroom standards we set at 509 — the non-negotiables, the coaching standards, the class flow, lesson plans in on time.
  • How you’re doing against them — specifically, with examples, both directions.
What you should expect. No surprises that could have been raised earlier — if something is a problem in February, you hear about it in February, not in April. Numbers with context, because a small class in a hard time slot is not the same story as a class that emptied out. And it ends the way a clip review does: what’s working, what to focus on next, and what support you need from us.

What we ask of you. Come having thought about your own classes, and bring the things you can’t fix alone — a room, a time slot, a dancer you’re worried about, a skill you want coaching on. This works best as a conversation about the class, not a verdict about you.

Observation Weeks — Families in Class

Once per session, we open the studios and families come in to watch class. This is not an evaluation of you — it’s how parents see what they’re paying for and what their dancer is actually learning. Full Season classes get an observation week each session too, so families aren’t waiting until June to see progress. These weeks do real work for the studio: they build momentum going into the next session, and they are the clearest chance we get to show families their investment is worth it.

Observation Week Dates — 26/27

Session Observation week Why this week
Fall session
Aug 31 – Nov 21
Mon Oct 5 – Sat Oct 10, 2026 Five weeks in — dancers have real material to show and classes have found their rhythm.
Winter session Mon Jan 25 – Sat Jan 30, 2027 After the holiday break, when families are deciding about spring and want to see growth.
Spring session Mon Apr 12 – Sat Apr 17, 2027 Before Showcase prep takes over — families see technique, not just the recital piece.
Full Season
Aug 31 – Jun 11
All three weeks above Full Season families get a look each session rather than waiting for the Showcase.
Put these on your calendar now. Families will be told the dates at the start of each session, so expect questions about them in the lobby well before the week arrives.

Observation Week Norms

These are the expectations for every observation class, in every studio. An observation class is a planned class — not a normal week with parents watching, and not a performance either. Families should leave thinking “that was fun, my dancer is learning, and this is worth it.”

The shape of the class

Class Teach Showcase Families
Early childhood — 30 min15 min10 min5 min
Early childhood — 40–45 min25–30 min10 min5 min
45 min25 min15 min5 min
60 min40 min15 min5 min
75 min55 min15 min5 min
90 min70 min15 min5 min

Early childhood runs a 10-minute showcase. Little ones don’t hold a 15-minute performance block, and a shorter, tighter showing that ends while they’re still enjoying it lands better with parents than one that falls apart in the last five minutes.

  1. Come prepared — plan this class in advance Know exactly what you’re teaching, what you’re showing, and what you’re saying at the end. Winging an observation class is obvious from the seats, and it’s the one week families are forming an opinion about what they’re paying for.
  2. Teach real training for the bulk of the class Run the 509 class flow. Correct the way you always do — kind, specific, actionable. Parents should see how their dancer is being taught, not just the polished result.
  3. Plan something to showcase for the last 15 minutes A phrase they’ve built, a skill progression from the start of the unit to now, a game or challenge that shows off what they can do. Early childhood classes: 10 minutes. Make it fun. Momentum comes from a room that’s enjoying itself — and dancers who feel proud in front of their families come back next session.
  4. Leave the final 5 minutes for families Thank them for coming, name what the class has accomplished this unit and where it’s headed, and hand out anything you have for them. Keep it warm and short — five minutes, not fifteen.
  5. Tell your dancers the week before Nobody should be surprised by a room full of adults. Tell them what they’ll be showing, and rehearse it once so they walk in confident rather than nervous.
  6. Plan for the room to be off Younger dancers get silly or shy when parents watch. Tighter structure, more familiar material, and a showcase piece they already know cold.
Handouts and updates: studio-wide materials — session dates, registration, Showcase information — come from Billie and the front desk before the week starts. Anything class-specific is yours: a take-home drill, what’s coming next unit, what would help their dancer most between now and then.

What We Ask of Families

These go out to families ahead of the week. If someone forgets, a friendly redirect from you is fine — you don’t need to enforce it alone.

  • Arrive on time and stay for the full class if you can — walking in and out is distracting.
  • Watch from the designated seating, not the dance floor.
  • No coaching from the sidelines. Let the teacher teach.
  • Photos and video of your own dancer only.
  • Keep younger siblings with you.
  • Questions about your dancer’s progress — email the teacher or the front desk rather than catching them between classes.
If a family asks something you’re unsure about during observation week — placement, cost, whether their dancer should move up — use “let me find out and get back to you.” The answers families ask →

Competition Faculty

If you carry a competition assignment, this is the part of the season that has the most moving pieces — and the most structure. Everything below is in service of one idea: you should always know what you own, and never find out at payroll that something was missing.

The Meeting Rhythm

This replaces the separate monthly huddle. Nobody makes a second trip, and the weekly obligation is a message rather than a meeting — which is the difference between something that survives February and something that doesn’t.

  • The monthly hour · 4th Sunday, 11:30am–12:30pm, straight after the studio-wide faculty meeting. You’re already there and already in the room. This is the real conversation: tracker review, caseload concerns, routine readiness, extra rehearsals, judges critiques, logistics, tasks due before the next one.
  • The weekly check-in · every Monday, under a minute, in the 509 Staff App under Competitions. The prompt fires at 7:00am: How’s your week? (All good / Needs attention / Blocked) · Anything the group should know? · Anything you need from Billie or Lori? The group text stays exactly where it is — that’s the human channel, and the app submission is just the record.
Going quiet on check-ins is the signal we watch for. Not to catch anyone out — it is the earliest indication that someone is stretched thin, and it is far easier to help in week two than in week six.

Your Three Lanes

Every competition faculty member carries all three.

  • Dancer caseload — first point of contact for your dancers and their families. Required classes and rehearsals, Team Camp and summer requirements, attendance and preparedness patterns, quarterly check-ins, early concerns raised before they’re urgent.
  • Routine / team readiness — choreography taught, counts known, spacing set, entrances and transitions clean, costume and prop issues flagged, music version confirmed, extra rehearsal needs spotted early. Checkpoints at 6 weeks out, 3 weeks out, competition week, and after each competition.
  • One program operations lane — one measurable responsibility with visible deadlines, kept current in the shared tracker.

Lane Assignments

  • Calendar coordination · Paige
  • Competition registration support · Paige
  • Event assignments + logistics · Paige
  • Student leadership program · Olga
  • Faculty assistant assignments + supervision · Olga
  • Solo / duo / trio coordination · Jefferson + Eli
  • Competition warm-up · Jefferson + Eli
  • Social + bonding · Cloe + Teyah
  • Year-end banquet · shared
Your assignment sheet is the source of truth. It names your caseload, your routines, your lane, your deadlines and your budgeted monthly hours — and you sign it. Nobody is held to a role they were never given in writing.

How Competition Work Is Paid

Everything is hourly. There is no stipend, and nothing about your pay is conditional on paperwork. Competition program work is paid at the Competition Rate — rehearsals, the monthly hour, the weekly check-in, cleaning, event days and travel days.

Your assignment sheet names your lane, your deliverables, your dates and your budgeted monthly hours. A budget is a plan, not a cap — if the work takes longer, you log the hours and we look at the budget, not at your timesheet.

The tracker is a management tool, not a pay gate. We use it to see routine readiness and dancer patterns early. It has nothing to do with what you are paid.

The full rules — rate table, budgeted hours, the backfill rule, competition and travel pay, per diem — are in Section 21 of the handbook. If anything about your hours or your rate looks wrong, say so; it is far easier to fix in the same month.

Solo Opportunities

Interest opens the conversation. Readiness earns the opportunity.

Six domains, tracked by the dancer’s mentor:

  • Attendance + punctuality
  • Preparation
  • Technical readiness
  • Artistry + performance readiness
  • Coachability + mental strength
  • Professional readiness

The decision rule: a dancer does not need to be perfect, but repeated concerns must show improvement before solo opportunities are approved. Faculty track individually and then review together — solo eligibility is never a one-person decision.

To families: “Solos are earned through readiness, consistency and accountability — not guaranteed by level, seniority or request.”

Two Hard Rules at Competition

Never share raw numerical scores with dancers or parents. Scores vary by rubric across competitions and create comparisons that help nobody. Dancers do receive all judges’ written and audio feedback — the faculty member responsible for the routine listens first and pre-screens for unproductive comments. Focus dancers on personal goals they control, not placements.

Never alter an outside choreographer’s work without escalating first. We have paid for it and we have a relationship with them. If something genuinely isn’t working, bring it to leadership before you change it. And verify the music is correct and current before every competition.

You represent 509 at all times during travel. Faculty don’t socialize or drink with parents at competitions; faculty are responsible for dancers, parents for their own children. The team dinner at the start of a travel weekend is the communal time.

Who to Ask — and How We Support You

You are not meant to hold all of this alone. Here is who handles what, what you can expect from us, and what we ask of you in return.

Studio Support & Leadership

Sending a question to the right person is the fastest way to get an answer — and it keeps things from bouncing between three people.

Elise

Front Desk & Studio Operations accounts@509collective.com
  • Jackrabbit access and support
  • Incident reports — she logs every one and routes it up
  • General studio scheduling questions
  • Upcoming events and studio calendar
  • Front desk support
  • Pay support and payroll questions
  • General studio operations
  • Family-facing questions that need assistance

Erin

Family Journey Coordinator hello@509collective.com
  • New family inquiries, trials and onboarding
  • Week-to-week family contact and follow-up
  • Observation weeks — family communication and logistics
  • Showcase family experience
  • Retention and re-enrollment
  • Exit surveys and what families say on the way out
  • A family or dancer relationship that feels off — a family gone quiet, a dancer drifting, a conversation you’d rather not have alone
Erin is a resource, not just a routing address. If something in a family or dancer relationship isn’t sitting right — a parent you can’t read, a dancer whose attendance is sliding, a conversation you want a second brain on before you have it — she does this all day and she would much rather hear it early. That is not escalating; it is asking a colleague.

Billie

Studio Programming & Faculty Support billie@509collective.com
  • Schedule questions or conflicts
  • Faculty assignments
  • Golden Ticket codes, PINs, leads, and bonuses
  • General programming questions
  • Faculty training and professional development
  • Class structure, programming decisions, or studio initiatives
  • Competition faculty lanes, caseloads and assignment sheets

Libby

Administration & Facility Support admin@509collective.com
  • Administrative questions
  • Facility updates or concerns
  • Administrative processes and support
  • Records, documentation, and operational needs
  • Faculty tier and rate questions (with Billie)
  • Onboarding paperwork — I-9, W-4, direct deposit, background checks
  • Anything requiring administrative follow-up

Lori

Studio Director lori@509collective.com
  • Teaching concerns
  • Dancer support concerns
  • Behavior patterns requiring leadership support
  • Safety concerns
  • Parent concerns requiring director involvement
  • Faculty coaching and support

What You Can Expect From Us

  • A clear schedule — and early notice when it changes.
  • Backup in hard conversations. You never have to handle a difficult parent alone. Loop in Lori or Billie and we will take it from there.
  • Coaching in private, never correction in front of dancers or families.
  • Accurate, on-time pay, and a real answer when something looks wrong.
  • Decisions explained, not just announced.
  • Someone to call. If you’re unsure, ask. We would far rather answer a question than clean up a guess.
If you are stretched thin, say so early. Whether it’s workload, a hard class, or something outside the studio — we can adjust far more than most people expect, but only if we know.

What We Ask of You

  • Communicate concerns early rather than waiting until they become urgent.
  • Use email for non-immediate questions and documentation.
  • Document important concerns, incidents, and follow-up needs.
  • Don’t make policy, placement, or exception decisions without leadership approval.
  • When unsure, ask before responding to families.
  • Assume good intent from your colleagues — and give the same in return.
“I don’t know, let me find out” is always an acceptable answer. A parent would far rather wait two hours for the right answer than get a confident wrong one and be corrected later.

The Answers Families Ask You

Please don’t answer these from memory. Most of last season’s hardest conversations started with two staff members giving one family two different answers. Use the short answers below, and send the Parent Answers page rather than retyping it.

They ask Short answer
“Which class is right for my child?” Don’t guess. Take their age and experience and ask Billie or the relevant faculty. We move misplaced dancers in the first few weeks at no charge.
“Is registration per student or per class?” Per student, once a year. $55.
“What will this cost for the year?” One Full Season class works out around $1,050–$1,200 all in. Send the cost table rather than doing sums in your head.
“When am I charged?” Tuition posts on the 25th, drafts on the 1st. Recital fee $140 on Nov 15. Costumes $50–$200 on Feb 15.
“My dancer missed a class.” Make-ups are available for any absence, within 14 days, at their level or below. Above their level needs Studio Director approval.
“Does my dancer have to be in the showcase?” Full Season classes yes, except TJL, tumbling, and open level. Of the sessions, only Spring performs.
“What do we wear?” Ballet is the only uniform — leotard color by level, bun. Everything else is a shoe requirement plus hair out of the face.
“My balance looks wrong.” Send them to accounts@509collective.com. Don’t try to explain the balance — it includes fees posted ahead for the season, and it confuses everyone.
“Can we try a class first?” Yes — that’s the Golden Ticket. Share your personal invite link and they get a week of unlimited trial classes. How it works →
Where to send families, so nothing bounces:

Incident Reports & Documentation

Filing a report is not a sign something went wrong with your teaching. It’s how we protect dancers, families, and you.

When to Complete an Incident Report

  • Student injury or medical concern
  • Safety concern
  • Behavior concern requiring follow-up
  • Parent concern or difficult interaction
  • Any situation leadership should be aware of
Where it goes. Completed reports go to Elise, who logs every one and routes it to the Studio Director and the Owners. Submit within 24 hours. For anything serious, call Lori at (801) 560-3243 first — and 911 without delay if it’s an emergency. Full procedure in the handbook, Appendix A →

What to Include

  • Date and time
  • Class and location
  • Dancer(s) involved
  • Objective description of what occurred
  • Actions taken
  • Who was notified
  • Any recommended follow-up
Document facts, not assumptions. Clear documentation helps us support dancers, families, and faculty.

Faculty Training & Development

Fall Orientation — Aug 24, 2026

Fall orientation is required for all teaching faculty and assistants, and ran Monday, August 24th, 10:00 AM – 1:00 PM.

What it covered:

  • The Whole Dancer Method and teacher self-awareness
  • How we run class, and a week-one lesson plan build
  • The coaching lab — correction practice in threes
  • Safety, boundaries and safeguarding
  • The season rhythm and how faculty are supported
  • Commitments and exit ticket
Missed it, or joined mid-season?
Email Billie for the deck and the quick reference. Nobody teaches here without being walked through this material first.

DEEA Training

All faculty should complete the required DEEA training before the season begins. It supports our commitment to belonging, psychological safety, professional boundaries, and supporting different learners.

  • Complete training before fall classes begin.
  • Use coupon code: 509DEEA
  • Submit confirmation through the studio process.

Pay Information

Faculty Pay Expectations

Faculty pay is based on approved studio work, including assigned classes, approved rehearsals, events, choreography, or other approved responsibilities.

Your rate is set by the faculty tier fee schedule in the handbook. Tiers account for experience, training, and responsibilities — so if you’re unsure which tier applies to you or what it would take to move up, ask Billie or Libby. That’s a good conversation to have rather than a mystery to sit with.

  • Review your assigned schedule carefully.
  • Communicate schedule concerns immediately.
  • Track approved work accurately.
  • Do not complete additional paid work without approval.
  • Submit questions or corrections promptly.
Teaching pay follows the classes you actually teach. When a substitute covers your class, they are paid for it at their own tier rate. Washington paid sick leave is separate — as an employee you accrue it, and it can be used for a class you miss because you or a family member is ill. Ask Elise how to apply it; nobody should be guessing about this. Substitution requirements →
Golden Ticket bonuses are separate from your teaching pay. A $25 bonus is credited when a dancer you referred enrolls and makes their first payment, and appears in your app totals. Questions about a bonus go to Billie.

Pay Questions

When you get paid. 509 pays monthly. The pay period is the calendar month, and payday is the 8th of the following month. Your clock entries for the month need to be complete, and any missed punches reported to Elise, by the 2nd.

Questions about pay, payroll records, missing hours, or corrections go to:

Elise
accounts@509collective.com

Please include:
  • Date of work
  • Class or event
  • Time worked
  • Description of the question

If something on your pay looks wrong, ask. It’s never an imposition, and it’s much easier to fix in the same month.

Questions about your tier or rate — rather than a specific paycheck — go to Billie and/or Libby.

Quick Resources

Handbook & Policies

Living document — open the link, don’t print it. Changes are logged in Appendix F.
One known difference: the handbook currently says lesson plans go in Jackrabbit. They go in the Staff App. The Hub is right; the handbook correction is on its way.

Apps & Logins

Curriculum & Training

There was an older, incomplete curriculum folder in Drive. It has been renamed ARCHIVE — do not use. The link above is the complete one.

509 Collective | Where Every Step Counts

Thank you for helping create a studio culture built on care, excellence, collaboration, and growth.

Questions? hello@509collective.com